Privacy policy

Privacy Policy

Last Updated: 19/02/2025
This Privacy Policy governs the collection, use, storage, and protection of personal data (as defined under the Digital Personal Data Protection Act, 2023) by TRENDY CREATIONS (“Company,” “We,” or “Our”) through the website www.folkcreations.in (“Website”). This Policy aligns with the DPDP Act, the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Definitions

  • Personal Data: Any data that identifies or can be used to identify an individual, directly or indirectly.
  • Sensitive Personal Data (SPDI): Includes financial details, health information, religious/political beliefs, etc. (as defined under the IT Rules, 2011).
  • Data Principal: You, the user of the Website.
  • Data Fiduciary: TRENDY CREATIONS, as the entity determining the purpose and means of processing personal data.

2. Types of Data Collected

We collect the following categories of data:
  • Personal Identification Information: Name, email, address, phone number, payment details (credit/debit card), etc.
  • Non-Personal Information: Browser type, device details, IP address, etc.

3. Purpose of Data Collection

We collect data for:
  • Processing orders and payments.
  • Improving customer service and user experience.
  • Sending periodic updates, newsletters, or promotional content (with your consent).
  • Legal compliance and fraud prevention.

4. Consent

  • Explicit Consent: We obtain your consent before collecting or processing personal data, especially SPDI.
  • Withdrawal of Consent: You may withdraw consent at any time by contacting us at support@folkcreations.in.

5. Data Sharing and Storage

  • Third-Party Sharing: We may share data with trusted partners (e.g., payment gateways, logistics providers) only for the purposes outlined above, with your consent.
  • Data Retention: We retain data only for as long as necessary to fulfill the stated purpose or as required by law.

6. Data Security

We implement reasonable security practices (e.g., SSL encryption, access controls) to protect your data from unauthorized access, disclosure, or destruction.

7. Your Rights as a Data Principal

Under the DPDP Act, you have the right to:
  • Access: Request details of your stored data.
  • Correction: Update or correct inaccuracies.
  • Deletion: Request deletion of your data (subject to legal retention requirements).
  • Portability: Receive your data in a structured format.
  • Lodge Complaints: Contact our Grievance Officer (details below).

8. Grievance Officer

For data-related queries or complaints, contact our Grievance Officer:

9. Changes to this Policy

We may update this Policy to comply with legal requirements or business needs. Material changes will be notified via email or website announcement.

10. Legal Compliance

This Policy adheres to:
  • The Digital Personal Data Protection Act, 2023.
  • The Information Technology Act, 2000, and Rules, 2011.

11. Contact Us

For questions, email support@folkcreations.in or WhatsApp +91-9326788719.