Shipping & Delivery

Free shipping across India

No minimum order value applies.

Estimated delivery from order placement

Order type	Mumbai	Rest of India
Standard	2–3 working days	3–5 working days
Personalised	3–4 working days	5–7 working days

Working days and business days both mean Monday to Friday, excluding weekends. These are estimated delivery windows, not guaranteed arrival dates. Public holidays, your location and courier disruptions may affect arrival.

The personalised window includes normal production and delivery time; it is not an additional period after dispatch. Please provide complete, correct personalisation details promptly. Waiting for your name, spelling or design confirmation can delay delivery.

For unavailable or production-delayed variants, contact us to confirm availability and an estimated delivery date before ordering. Standard estimates do not apply until availability is confirmed. For a date-sensitive gift, please check with us first.

Orders containing personalised items follow the personalised delivery window unless our team confirms separate shipments.

Cash on delivery

COD is available through our COD form for eligible products and serviceable PIN codes. Every item in the order must be COD-eligible. Personalised products are prepaid only. Shopify checkout accepts online payment.

Tracking and help

Track your order or email support@folkcreations.in. Contact us promptly if packaging or the product arrives damaged.

Free returns

Request a free return within 7 days of delivery for an unused non-personalised product or a product that arrived damaged. Personalised products are returnable only if they arrived damaged. Customer-caused damage after delivery is excluded. Read the full returns policy.

For international shipping, contact us for availability and an estimate.